4 May 2020 - PRE-BOOKABLE TELEPHONE CONSULTATIONS ARE NOW AVAILABLE TO BOOK ONLINE

 

 

Gravesham Borough Council

Are you or is someone you know vulnerable and self-isolating without an immediate support network? If you need help collecting shopping or medication please call 03000 41 92 92 - open 24hrs . Volunteers are available to help those most in need

 

 

Our amazing staff are working extremely hard to ensure urgent services remain as smooth as possible during this time of uncertainty and worry; please don’t get angry with them. Our actions are for your safety, safety of the staff and to ensure that we keep as many GP’s as possible well and on the frontline

 

 

Patient Online Services

Is currently still unavailable to some patients; We apologise for any inconvenience caused. Online symptom assessment now available via DoctorLink - please register or visit our Online Symptom Assessor webpage for more details

 

From May 2020 you will be able to use NHS App - details to follow 

 

 

Patient Registrations - are temporarily suspended due to coronavirus outbreak - PLEASE NOTE WE ARE STILL REGISTERING NEWBORNS OF REGISTERED MOTHERS

Please note that these we are only able to accept completed registration forms on Mon, Weds & Fri between 9am - 12:30 and 1:30 - 3pm *

 

Longer appointments

Do you feel like you need more time with your Doctor? Are you aware that you can book a double appointment if needed? Please ask the receptionist when booking who can look to arrange this for you

  

Travel Clinics  

To avoid dissapointment please book an appointment with the nurse at least 6 weeks in advance of your intended date of travel. Last minute travellers will be redirected to a paying travel clinic

 

DNA's

There were 168 DNA's in January 

There were 230 DNA's in December

There were 223 DNA's in November

There were 247 DNA's in October

There were 255 DNA's in September; 

Whilst we are pleased you feel better can we remind you to please notify the practice If you are unable to keep your appointment so that it may be offered to someone else. Non-attendance and cancellations at short notice deprives other patients of essential medical services

   

Next Police Drop-In Session; TBC

Come and speak to local officers about your concerns on crime and anti-social behaviour. No appointment needed

 

Gravesend Medical Centre is involved in clinical research

   

Text Reminders

Please ensure we have your correct mobile telephone number so we can send you a text to remind you of your next appointment.
 
Patient Group
We have an active Patient Participation Group called "Patient's Voice" chaired by Barrie Everest. Your views about any aspect of the practice are welcome and you can contact Barry c/o of the surgery. 

 

Catchment Area 

We have amended our catchment to cover a greater area please contact us if you want to register.


Check in computer
When you come in for your appointment, please use this whenever possible as it frees receptionist time to deal with matters that are more complex.

 

Health Help Now - www.healthhelpnow-nhs.net

Health Help Now enables the user to select their symptom or need, and then locate their closest service based on the recommendation made by local GPs, paramedics, psychiatrists, hospital doctors and other health professionals. Health Help Now also offers a wide range of advice for common symptoms in all age groups.

 

Health Help Now is time and location sensitive, which means that whatever time of day or night and wherever the user is, the user can see where their nearest service is and what the opening hours are. Users can find details of services such as their GP practice, nearest pharmacy, walk-in-centre, and minor injuries unit to name a few. The web-app also gives phone numbers to a range of helplines, such as DentaLine, the Dementia Helpline and HopeLineUK, for teenagers with suicidal thoughts.